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Hospitality Services

Seachef is the pioneer of integrated hospitality management for the maritime industry. Established in 1994, the Mumbai based company supplies ship owners and managers with a comprehensive range of services along the entire value chain. Seachef actively manages health and budget on board: Its coordinated services include procurement, provision budget management, catering and housekeeping services, hospitality staff training, consulting and audits.

Seachef offers a nutritious and palatable meal in a hospitable and hygienic environment, which improve crew motivation and thus operational excellence. Seachef’s Integrated ERP system is enabling efficient procurement planning & paperless reporting, enabling its clients to focus on other areas of their business.

Through streamlined workflows and transparent accounting Seachef can manage budgets without Cash to Master, improve efficiency on board and make the most of the vessel’s funds. Furthermore, Seachef negotiates the best rates for provisions and supplies through its Quality Supply Chain and Procurement Services.

Seachef is an ISO 9001:2015 certified entity and follows strict compliance to its Quality Management System (QMS). It complies with HACCP, FDA and AQIS guidelines as well as with MLC 2006 standards, In order to further improve catering and housekeeping standards, Seachef has established a Food Safety Management System (FSMS) which satisfies all obligations of the Maritime Labour Convention (MLC).

With a pool of 1,200+ hospitality professionals Seachef caters to the taste and dietary needs of more than 40 nationalities on board over 400 vessels. The overall recruitment and training of the hospitality staff is continuously supported by 23 associated Crew Service Centres and 4 Maritime Training Centres at key locations around the world. With catering and hospitality services handled by Seachef, crews feel in good hands, which contributes to high vessel availability. Annual surveys among seafarers show a consumer satisfaction rate of more than 90%.

A business unit of Bernhard Schulte Shipmanagement (BSM), Seachef has a strong focus on long-term customer relationships, based on transparency, high safety and quality standards.

 

Disclosure

Bernhard Schulte Shipmanagement's (BSM) affiliate service companies are fully autonomous and independently-managed entities. These entities’ operational practices are aligned with appropriate international technical and organisational practices and standards against unauthorised or unlawful processing of customer data. In order to comply with customers’ national corporate governance codes and to safeguard customers’ data , BSM's affiliate service companies have put in place appropriate security technologies, policies and procedures to secure all electronic storage of confidential data and the prevention of sharing with other independently-managed companies within the BSM network.

Contact Details

Seachef Hospitality Services
401, Olympia, Hiranandani Gardens
Powai, Mumbai - 400076
India

Phone: +91 22 4001 7300
Fax: +91 22 4001 7333

Tapan Kumar

Tapan Kumar

Managing Director
Tapan Kumar

Tapan Kumar

Managing Director

Tapan Kumar heads Seachef, the hospitality division of Bernhard Schulte Shipmanagement. He joined the company in 2007 and has an extensive experience of 16 years within the food and beverage service industry. Procurement and set-ups of food and beverage establishments are his main specialization. Tapan holds an MBA in Marketing, an MA in Economics, a PGD in Human Resource Management, a bachelor's degree in Business Administration and a professional degree in Hotel Management Catering Technology & Applied Nutrition.

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