QUALITY POLICY

Bernhard Schulte Shipmanagement is engaged in the business of crew and technical shipmanagement and this policy applies to all of our shipmanagement companies and offices throughout the organisation.

The purpose of this policy is to confirm our commitment to meeting quality standards higher than those expected by our clients in the delivery of the services that we supply to them.

Our quality system is based on the requirements of ISO9001:2000.

Our quality objectives are:

• to use the quality management system as a tool in achieving best practice outcomes across the organisation and to ensure continuous improvement
• to use the quality management system to achieve the objectives as listed in the company’s social, ethical, health, safety and environmental protection policies.

To implement our quality policy we shall focus on the needs of our business with particular reference to consistently meeting our clients’ requirements and statutory obligations. Our quality management system will provide mechanisms for detecting system shortfalls and for stimulating process improvements.

Bernhard Schulte Shipmanagement will:

• adopt procedures and disciplines to ensure that the system is effectively implemented
• undertake relevant skills training and conduct appropriate quality awareness training
• establish responsibilities for quality and communicate these responsibilities clearly to all employees
• check the effectiveness and ongoing relevance of the policies and procedures by initiating regular reviews and
• regularly review the needs and expectations of our clients and initiate continuous improvement activities to meet these expectations.